Degigs

Terms of Use

The rules and guidelines for using Degigs platform

Last updated: December 15, 2024

Agreement

By using Degigs, you agree to these terms

Fair Use

Respect other users and use the platform responsibly

Protection

We protect the rights of all platform users

1. Purpose of DEGIGS

DEGIGS is a platform where Music Artists offer performance services and Organizers hire them. Once a request is accepted, a binding tripartite contract forms between:

  1. The Artist,
  2. The Organizer,
  3. DEGIGS, acting as the reservation administrator and payment operator.

DEGIGS does not provide artistic services nor guarantee the performance. The Artist is fully responsible for delivering the service.

2. Service Fees

Fees apply to Artists and/or Organizers and are shown before confirming. Fees are non-refundable unless due to a DEGIGS error. DEGIGS may update fees with prior notice.

3. Payment Services

  1. Payments are processed through third-party systems.
  2. Availability may vary due to technical or security reasons.
  3. DEGIGS is not responsible for external payment processor issues.
  4. Payments may be held if verification is required.

4. Legality & Verification

  1. Users must be 18+.
  2. DEGIGS may request documentation to verify identity.

5. Modifications, Cancellations & Refunds

  1. Users may request modifications.
  2. Organizers may cancel under the applicable policy.
  3. If the Artist cancels, the Organizer receives a full refund (minus non-refundable fees).
  4. Penalties may apply to Artists.
  5. DEGIGS may cancel due to force majeure.

6. Artist Payment Terms

  • Charges occur once the Artist accepts.
  • Payouts sent to the Artist's registered method.
  • Artist receives the event amount minus fees.

7. Organizer Payment Terms

  • Automatic charge upon confirmation.
  • All fees shown prior to payment.
  • Email confirmation provided.

8. Prohibited Activities

Includes:

  • Circumventing platform payments.
  • Offline payments.
  • Fraud, impersonation, harassment.
  • Sharing minors' data.
  • Copying DEGIGS content.
  • Scraping or automated access.

9. Term, Suspension & Termination

  • Account active until canceled.
  • DEGIGS may suspend for violations.
  • 15-day notice for termination except in severe cases.

10. Tripartite Contract

Upon acceptance:

  • Artist, Organizer, and DEGIGS become contractually bound.
  • DEGIGS manages payments, cancellations and policies.
  • Artist is responsible for the performance.
  • Organizer is responsible for venue and conditions.

11. Limitation of Liability

DEGIGS is not liable for:

  • Artist failures or no-shows.
  • Organizer cancellations or issues.
  • Damages, injuries or financial losses.
  • User behavior.
  • System outages.

Maximum liability: Fees retained by DEGIGS for the involved reservation.

12. Indemnification

The User (Artists and Organizers alike) agrees to indemnify DEGIGS from claims arising from:

  • Breach of these Terms,
  • Misconduct during events,
  • Violations of third-party rights,
  • Any tax or fiscal issues tied to payments received or made by the User,
  • Misuse of the platform.

13. Disputes

Parties agree to attempt amicable resolution before formal action.

14. Bookings

By booking, the Organizer accepts:

  • Fees,
  • Artist's policies,
  • Cancellation rules,
  • Applicable taxes,
  • DEGIGS general conditions.

15. Artist Terms

  • Provide accurate information.
  • Set their own prices.
  • Honor confirmed dates.
  • Accept penalties upon cancellation.
  • Respect category rules.
  • Project limits depend on subscription plan.

16. Organizer Terms

  • Provide accurate identity information.
  • Provide conditions needed for the Artist.
  • Respect Artist policies.
  • No off-platform negotiations.

17. Reviews

  • Reflect real experiences.
  • Cannot be manipulated.
  • Only removed if violating rules.
  • Do not represent DEGIGS opinions.

18. Taxes

Each User (Artist or Organizer) is responsible for declaring:

  • Income,
  • Expenses,
  • And fulfilling local tax obligations.

DEGIGS is not responsible for User tax compliance.

19. Membership Plans

Free Plan

Features:

  • Manage up to 1 project
  • Your music showcased in our Artist Community
  • Basic profile and basic analytics dashboard
  • Community support (forum / email)
  • Payouts enabled – Add your card to get paid within 72 hours
  • We take a 3% fee on earnings (you keep 97%)

Additional Conditions:

  • The Free Plan is completely free to use and does not require a payment method for activation.
  • Advanced features, expanded visibility tools, and enhanced analytics are only available through the PRO and PRO-GIGS plans.
  • Degigs may update or modify the features included in the Free Plan at any time, with appropriate notice to users when necessary.

PRO Plan

Features:

  • Up to 3 projects
  • Up to 3 subgenres per project
  • Automatic monthly renewal
  • Monthly newsletter (gigs, collabs, tips)
  • VIP invites to online & in-person events
  • Priority email support
  • Payouts enabled – get paid in 48 hours
  • Fee: DEGIGS keeps 3% (you keep 97%)

PRO-GIGS Plan

Features:

  • Unlimited projects
  • Up to 6 subgenres per project
  • Automatic monthly renewal
  • Newsletter + exclusive drops & collabs
  • VIP invites + early access & guestlist
  • Featured rotation in the Artist Community
  • Advanced analytics (streams, fans, CSV export)
  • 1-on-1 onboarding call
  • Priority payouts in 48 hours
  • Fee: DEGIGS keeps 3% (you keep 97%)

20. Contact Information

If you have questions about these Terms, please contact us:

General Inquiries: legal@degigs.com

Legal Department: terms@degigs.com

Degigs Platform
Madrid, Spain
European Union